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Blue Cloud CRM
0844 818 0475
Blue Cloud CRM

Telesales Executive (home-based) - Nationwide

• 20 to 40 hours per week
• Flexible shifts

Main Responsibilities
Your role will be to make outbound quality calls on behalf of BlueCloud CRM
As a Home Agent you will play an absolutely vital part in achieving a constant level of quality on calls and represent BlueCloudCRM on the telephone in a professional and efficient manner whilst being part of a strong "Home Agent" team achieving an outstanding level of calling and strive to over-achieve targets.
Call Type: Outbound Lead Generation and Appointment Making
Location: Nationwide
Essential Skills and Experience:
• Excellent communication skills
• Ability to present clear and reasoned responses
• Previous contact centre experience
• Excellent listening skills
• Ability to converse with confidence, passion and enthusiasm
• Resilient and able to handle objections with confidence
• Able to influence & inspire
• Results focused
• IT literacy
• Worked towards targets in a contact centre environment
• Demonstrable ability to influence

Personal Profile:
We are looking for enthusiastic and self-motivated individuals who will inspire, create awareness and demonstrate exemplary customer service skills.

You will need to have excellent communication skills, be able to converse with confidence, passion and enthusiasm, be a fast learner and have the ability to get up to speed with processes and systems quickly.
You will make every effort to achieve the required targets, whilst also ensuring all calls are off the highest quality and meet current legislation.

You will have an excellent grasp of Internet technology, be adaptable, flexible and target driven, as well as be a team player with a strong motivation to work from home.

As you will be working from home, PC literacy, high flexibility in your schedule, good organisation, independence and self-reliance are essential.

Pre-Employment Checks:
We will conduct the following background checks:
• Establish your legal right to work in the UK
• Verify your last two years activity

Training and Development:
You will need to attend a mandatory full time 2 week training to be delivered virtually over set shifts.

Technology and Home Office Requirements:
You will need to provide a quiet and secluded home office that meets our Health and Safety standards.
You will need a broadband connection with a wireless router delivering a minimum 2mbs uplift.
You will need a fixed line connection.
Appropriate insurance should be in place.
You will not be moving home within the next 6 months.

BlueCloud CRM is a UK Based Software Development Company. It was founded by the former sales and marketing team of a very successful internet business established in 2008.

We provide intelligent customer service and affordable bespoke business intelligence software to customers from an award winning team. Our bespoke solutions best meet the client's requirements using the very latest customer management technologies and efficiencies.

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